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Citizens Information Phone Service Data

The Citizens Information Phone Service (CIPS) provides a confidential and comprehensive telephone (0818 07 4000) and live advisor chat service to the public. The CIPS data that is provided here profiles those who contact them and the type of information they are looking for on a quarterly and yearly basis.

Annual Statistical Summaries


Citizens Information Phone Service (CIPS) National Statistics 2023

Citizens Information Phone Service (CIPS) 2023 Annual Statistical Summary Cover Image

Citizens Information Phone Service (CIPS) 2023 Annual Statistical Summary

The following is a summary of the Citizens Information Phone Service (CIPS) caller statistical data for 2023

(1st January – 31st December 2023)

Available languages
English


Citizens Information Phone Service (CIPS) National Statistics 2022

Citizens Information Phone Service (CIPS) 2022 Annual Statistical Summary Cover Image

Citizens Information Phone Service (CIPS) 2022 Annual Statistical Summary

The following is a summary of the Citizens Information Phone Service (CIPS) caller statistical data for 2022

(1st January – 31st December 2022)

Available languages
English


Citizens Information Phone Service (CIPS) National Statistics 2021

Citizens Information Phone Service (CIPS) 2021 Annual Statistical Summary Cover Image

Citizens Information Phone Service (CIPS) 2021 Annual Statistical Summary

The following is a summary of the Citizens Information Phone Service (CIPS) caller statistical data for 2021

(1st January – 31st December 2021)

Available languages
English


Quarterly statistical reports

The quarterly statistical summaries referenced are in relation to the following periods.

Statistical Summary - Quarterly Breakdown Q1 2023 Cover Image

Statistical Summary - Quarterly Breakdown Q1 2023

The following is a summary of the Citizens Information Phone Service (CIPS) caller statistical data for Quarter 1 2023

(1st January – 31st March 2023)

Available languages
English
Statistical Summary - Quarterly Breakdown Q2 2023 Cover Image

Statistical Summary - Quarterly Breakdown Q2 2023

The following is a summary of the Citizens Information Phone Service (CIPS) caller statistical data for Quarter 2 2023

( 1st April 2023 – 30th June 2023 )

Available languages
English
Statistical Summary - Quarterly Breakdown Q3 2023 Cover Image

Statistical Summary - Quarterly Breakdown Q3 2023

The following is a summary of the Citizens Information Phone Service (CIPS) caller statistical data for Quarter 3 2023

(1st July 2023 – 30th September 2023)

Available languages
English
Statistical Summary - Quarterly Breakdown Q4 2023 Cover Image

Statistical Summary - Quarterly Breakdown Q4 2023

The following is a summary of the Citizens Information Phone Service (CIPS) caller statistical data for Quarter 4 2023

(1st October 2023 – 31st December 2023)

Available languages
English