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Citizens Information Board

We are the statutory body that supports the delivery of information, advice, money advice and advocacy services to the public.

Find out more about us

Social Policy and Research

We use evidence from our services to inform social policy, highlight emerging issues and improve public outcomes.

Social Policy and Research

Our Services

We support and provide a range of services to information providers, people with disabilities and the public.

Our Services

Data Hub

We publish anonymised statistical data from our funded services through the Data Hub.

Visit the Data Hub

Publications

We produce a wide range of online and printed publications to support access to information.

View CIB publications

Freedom of Information

We make the information that we hold available to the public under freedom of information legislation, supporting transparency and accountability.

Freedom of Information

Corporate Governance

We ensure effective oversight, accountability and transparency in how the organisation is governed.

Corporate Governance

News

AskCI

1 September 2026

AskCI shortlisted for European Social Services Awards 2026

AskCI is shortlisted for innovation in public service delivery at the European Social Services Awards 2026

Screenshot. AskCI. News page

10 August 2026

AskCI recognised at Better Public Services Awards 2026

AskCI, our AI-powered chatbot for Citizens Information was nominated for award.

Candle image

10 August 2026

CIB is saddened by the passing of former Chief Executive, Leonie Lunny

Reflecting on the life and legacy of former Chief Executive Leonie Lunny.

Read more news